Terms of Use

Version: 1.0 | Last updated: 23 June 2026

This website is operated by PlantFrame (PlantFrame, we, our or us).

The website is available at https://www.plantframe.app and may also be available through other addresses or channels, including related landing pages, waitlist pages, product pages, help pages and promotional pages.

By accessing or using this website, you agree to these Website Terms of Use and our Privacy Policy. If you do not agree with these terms, you should stop using this website.

These Website Terms of Use apply to your use of our public website. If you create a PlantFrame account, start a trial, subscribe to PlantFrame or use the PlantFrame software platform, additional terms may also apply, including our subscription terms, product terms, privacy terms and any terms presented to you at signup or checkout.

1. About PlantFrame

PlantFrame provides software, digital tools and related resources for garden designers, landscape designers and design studios. Our website provides general information about PlantFrame, including product features, pricing, trial access, updates, educational content and ways to contact us.

The information on this website is provided for general information only. It is not professional, legal, financial, business, horticultural, construction, planning, design, safety or compliance advice. You should make your own assessment and, where appropriate, seek professional advice before relying on information on this website.

2. Changes to these terms

We may update these Website Terms of Use from time to time by publishing an updated version on this website.

The updated terms will apply from the date they are published, unless stated otherwise. We recommend checking this page periodically so you are aware of the current terms.

3. Website content

The content on this website may include text, images, graphics, product descriptions, pricing information, feature descriptions, screenshots, examples, resources, articles, videos, downloads, branding, logos and other materials.

We take reasonable steps to keep website content accurate and up to date, but we do not guarantee that the content is complete, current, accurate or free from errors. Website content may change without notice.

Product features, pricing, trial availability, launch timing, promotions and inclusions may change from time to time. Where there is an inconsistency between general website content and the specific terms shown to you at checkout, signup or within your account, the more specific terms will apply to the extent of the inconsistency.

4. Licence to use this website

We grant you a limited, revocable, non-exclusive, non-transferable licence to access and use this website for your own personal or business information purposes, in accordance with these terms.

You must not use this website or its content for any unlawful, unauthorised or prohibited purpose.

5. Prohibited conduct

You must not, and must not attempt to:

  • use this website in a way that breaches any applicable law or regulation;

  • interfere with, disrupt, damage or overload this website or its security;

  • introduce viruses, malware, malicious code, scraping tools, bots or other harmful technologies;

  • gain unauthorised access to any part of this website, our systems, our accounts or any user data;

  • copy, reproduce, republish, scrape, frame, mirror, modify, distribute or commercially exploit website content without our prior written consent;

  • use this website or its content to build, train, benchmark, market or improve a competing product or service without our prior written consent;

  • misrepresent your identity, affiliation or purpose when contacting us or using the website;

  • use this website to send spam, unsolicited messages or unlawful communications;

  • upload or submit anything that is unlawful, defamatory, misleading, offensive, discriminatory, threatening, abusive or otherwise inappropriate;

  • upload or submit personal information about another person unless you have the right and permission to do so;

  • infringe our intellectual property rights or the intellectual property rights of any third party; or

  • assist another person to do any of the above.

6. Intellectual property

Unless otherwise stated, we own or license all intellectual property rights in this website and its content, including the PlantFrame name, branding, logo, website copy, page designs, graphics, feature descriptions, software screenshots, product concepts and related materials.

Your use of this website does not transfer any intellectual property rights to you.

You must not copy, reproduce, adapt, modify, publish, communicate, distribute, sell, licence, frame, embed, reverse engineer or create derivative works from any part of this website or its content without our prior written consent, except to the extent permitted by law.

You may view, download or print website content solely for your own personal or internal business reference, provided you do not remove any copyright, trade mark or proprietary notices.

7. Trade marks

The names PlantFrame and any associated logos, product names, taglines and branding are owned or used by us.

You must not use our trade marks, branding or business name in a way that suggests an association, sponsorship, endorsement or approval by us unless we have given you prior written consent.

8. User submissions

You may be able to submit information to us through this website, including contact form submissions, trial requests, waitlist details, feedback, survey responses, support requests, testimonials, comments or other materials.

You retain ownership of any content or information you submit to us. However, you grant us a limited, non-exclusive, royalty-free licence to use, store, process, reproduce and communicate that content solely for the purposes of:

  • responding to your enquiry;

  • providing information about PlantFrame;

  • administering trials, waitlists, promotions or beta access;

  • improving our website, products, services and communications;

  • providing support;

  • complying with legal obligations; and

  • using testimonials, reviews or feedback where you have given us permission to do so.

You are responsible for ensuring that any information you submit is accurate, lawful and does not infringe the rights of any person.

You must not submit personal information about another person unless you have their consent or another lawful basis to do so.

9. Privacy

We handle personal information in accordance with our Privacy Policy.

By using this website or submitting information to us, you acknowledge that we may collect, use, store and disclose personal information as described in our Privacy Policy.

This may include information collected through contact forms, trial forms, email marketing forms, website analytics, payment or checkout providers, embedded forms, surveys and related third-party services.

10. Email marketing and communications

If you subscribe to our mailing list, request updates, join a waitlist, start a trial or otherwise choose to hear from us, we may send you emails or other electronic communications about PlantFrame, including product updates, launch news, offers, educational content and service information.

You can unsubscribe from marketing emails using the unsubscribe link included in those emails, or by contacting us.

Transactional or service-related emails, such as account, billing, trial, security or support emails, may still be sent where necessary.

11. Third-party links and services

This website may contain links to third-party websites, tools, platforms or services. These may include payment processors, email marketing platforms, survey tools, scheduling tools, social media platforms, analytics providers or embedded content.

We do not control third-party websites or services and are not responsible for their content, availability, security, accuracy, privacy practices or terms.

Your use of any third-party website or service is at your own risk and may be governed by that third party’s own terms and policies.

12. Website availability

We aim to keep this website available and functioning, but we do not guarantee uninterrupted, secure or error-free access.

We may suspend, restrict, discontinue, update or change this website, in whole or in part, at any time without notice.

We are not liable for any loss or inconvenience caused by website downtime, interruptions, errors, bugs, security issues, maintenance, updates or discontinuance, except to the extent required by law.

13. No warranties

To the maximum extent permitted by law, this website and its content are provided on an “as is” and “as available” basis.

We do not make any warranties or representations that:

  • this website will be uninterrupted, secure, error-free or free from viruses or harmful components;

  • the content on this website is complete, accurate, current or suitable for your particular needs;

  • the website will meet your expectations or requirements;

  • any examples, screenshots, visuals, testimonials, feature descriptions or case studies will reflect your actual experience or results; or

  • any product feature, promotion, price or offer will remain available.

Nothing in these terms excludes, restricts or modifies any rights, guarantees, warranties or remedies that cannot be excluded, restricted or modified under the Australian Consumer Law or any other applicable law.

14. Limitation of liability

To the maximum extent permitted by law, we are not liable for any loss, damage, cost or expense arising from or in connection with:

  • your use of, or inability to use, this website;

  • your reliance on website content;

  • website errors, omissions, inaccuracies or outdated information;

  • website interruptions, delays, downtime or security issues;

  • third-party websites, tools, links or services;

  • unauthorised access, interference, viruses, malware or harmful code;

  • loss of data, loss of profits, loss of revenue, loss of opportunity, business interruption or reputational damage; or

  • any indirect, consequential, special or incidental loss.

Where our liability cannot be excluded under applicable law, our liability is limited to the maximum extent permitted by law.

15. Australian Consumer Law

Nothing in these terms is intended to exclude, restrict or modify any consumer guarantee, right or remedy that you may have under the Australian Consumer Law or any other law that cannot be excluded, restricted or modified.

If you are a consumer under the Australian Consumer Law, you may have rights and remedies that apply in addition to these terms.

16. Indemnity

To the maximum extent permitted by law, you agree to indemnify us against any loss, damage, liability, cost or expense that we suffer or incur arising from or in connection with:

  • your breach of these terms;

  • your misuse of this website;

  • your breach of any applicable law;

  • your infringement of our intellectual property rights or the rights of any third party; or

  • any content or information you submit to us.

This indemnity is limited to the extent that the relevant loss, damage, liability, cost or expense was caused or contributed to by your act or omission.

17. Termination or restriction of access

We may restrict, suspend or terminate your access to this website at any time if we reasonably consider that you have breached these terms, misused the website, created risk for us or others, or acted unlawfully.

The parts of these terms that are intended to continue after termination will continue, including provisions relating to intellectual property, disclaimers, liability, indemnity, governing law and dispute resolution.

18. Disputes

If a dispute arises in connection with these terms or your use of this website, either party may give written notice to the other party describing the dispute and proposing a resolution.

The parties must attempt to resolve the dispute in good faith within a reasonable time.

Nothing in this clause prevents either party from seeking urgent injunctive or equitable relief.

19. Governing law and jurisdiction

These terms are governed by the laws of Victoria, Australia.

You submit to the non-exclusive jurisdiction of the courts of Victoria, Australia and any courts entitled to hear appeals from those courts.

This website may be accessed from outside Australia. We do not represent that this website complies with the laws of any country outside Australia. If you access this website from outside Australia, you are responsible for complying with the laws that apply in your location.

20. Severability

If any part of these terms is found to be invalid, unlawful or unenforceable, that part will be read down to the extent necessary to make it valid and enforceable.

If it cannot be read down, it will be severed from these terms, and the remaining terms will continue to operate.

21. Contact us

For questions about these Website Terms of Use, please contact us at:

PlantFrame
PO Box 6064 Brown Hill VIC 3350

support@plantframe.app

© 2026 PlantFrame. All rights reserved.